CLIENT: Paragon Housing Community Group
YEAR: 2015
TAGS: Service Design, Customer Journey Mapping, Customer Experience, Culture Change
CLIENT: Whittington NHS Trust
YEAR: 2013
TAGS: Service Design, Spatial Design, Customer Journey Mapping, Co-design, Prototyping
CLIENT: Worcestershire County Council / Design Council
YEAR: 2011
TAGS: Co-design, Co-Production, Facilitation, Young People
YEAR: 2011-2013
CLIENT: Central Saint Martins College of Art and Design
TAGS: Service Design Training,
YEAR: 2010
CLIENT: Age UK Hackney / Nesta
TAGS: Service Design, Design Strategy, Co-design, Service Prototyping, Social Innovation,
More coming soon...
Design research into business crime against small businesses. More coming soon...
YEAR: 2010
CLIENT: Camden Borough Council
TAGS: Multi-stakeholder process design, public realm, behavioural insights, service design